Friday, June 29, 2012

How to be a Summer Standout

They don’t call them the lazy days of summer for nothing.

Summer is the one time of year (aside from the much shorter holiday season) when everyone has numerous social obligations and is actively looking for ways to slack off. Weddings are standard, as are family vacations, reunions, barbecues, camping trips, concerts and festivals. Odds are that more than one person at work wants time off, usually to the boss’ chagrin (remember, he’s trying to leave town too!). Someone’s got to get the work done and the deadlines met on time. And that person is you.

With your boss on vacation and your nemesis sporting baby doll dresses and flip flops, there are three simple ways to become a summer standout…without breaking a sweat.

Say no to a few “summer Fridays.” There are roughly 15 Fridays between Memorial Day and Labor Day. And while I don’t mean to be a killjoy here, the reality is you don’t need to take advantage of each and every one of them. In fact, while your co-workers are at the beach sleeping off Thursday night’s hangover, you can be getting A LOT accomplished in your very quiet office. Use this time to work on projects or pitches that you don’t have time to tackle during the week when the phone’s ringing off the hook and you’ve got back-to-back meetings. This quiet time is great to work on passion projects you’ve been too busy to focus on during the year. Need a focus group to see if you’re going in the right direction? Post a discussion in one of your Groups to get your project off the ground. With perspective in place, your pet project will start taking shape.

Get a clue about your colleagues. If you know a co-worker is so busy planning her wedding (hard to miss considering she isn’t talking about much else…) that she isn’t keeping up with her daily tasks, offer to take some of them off her plate. Listen and take careful notes in meetings about deadlines, projects, and clients so that you can be informed and ready to become involved at a moment’s notice. This is an amazing way of showing that you are ready for a promotion and banking a favor all at once. This is also a great time to try out new skills and dip your toe in a new department. If you’ve always had a hankering to try your hand at marketing, the summertime ‘HR hole’ gives you the time to step up. Keep your ear to the status update ground and stay on top of industry news on LinkedIn Today so you’re ready to jump in.

Act like it’s not even that nice out.  Have you ever noticed that once summer hits, the office becomes a ghost town at 6 p.m.? Or that the lunch “hour” somehow stretches to two when it’s warm enough to eat outdoors? This lazy summertime attitude doesn’t contribute much to workplace morale or productivity. Because of this, you’ll shine especially bright if you continue to show up on time, work hard, and smile just like it was an average week in October. (And when the temperature’s creeping into the triple digits, the air-conditioned office is a great place to beat the heat.) This is also an excellent time to cozy on up to the boss: show your initiative, make some killer proposals, and finish up that project a week or two before it’s due. Utilize the last hour of the day to get connected with the contacts you’ve recently met. Send them a personalized message with a tip, compliment, link or article that they might enjoy. A personal touch goes a long way. And the best news about daylight savings?  You will eventually get out of the office and still have time for a drink (this can be ‘play a game of softball’ if we want to lose the edge) before the sun goes down.

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Thursday, June 28, 2012

5 Ways Every Business Should Use Google+ Hangouts

I think Google Hangouts are the most interesting aspect of Google+. To date, however, I don’t see them being used in very creative ways.

Google+ Hangout

A Google Hangout is little more than a glorified video chat and could be accomplished using a variety of technology, but they are unique for two important reasons.

First, the technology exists inside of Google+ so you have a simple interface to involve your connections inside of the platform.

More importantly, Hangouts are connected with YouTube giving you the capability of publicly broadcasting your Hangouts to a broader audience of viewers. In addition, you can record, edit and archive the session right on YouTube for even greater exposure or start a hangout to specifically view and discuss an existing YouTube video.

Below are five ways any business could use Google+ Hangouts to facilitate some powerful customer, internal and market engagement.

Virtual customer meet ups

Something I don’t think we can do enough is bring small groups of customers together just to meet each other, network and swap stories. I’ve long advocated doing this over informal lunches, but there’s no reason you couldn’t do this as a Hangout. Give each person a couple minutes to introduce their business and maybe talk about their greatest current challenge and then let everyone jump in and discuss.

Live expert interviews

You could easily use this technology to conduct live video interviews as a way of creating high level content. You could do this with known experts and authors and such or you could focus on strategic partners or industry leaders. When you combine this with the ability to live broadcast and archive on YouTube, you’ve really got some nice potential. (You might want to employ a Hangouts scheduling tool so you can promote these live events on a regular basis.)

Peer-to-peer roundtables

I’ve been to in person conferences that feature some robust small group roundtables and I find them to be some of the most effective sessions I attend. The idea is to gather a group of customers and prospects and come up with a topic or challenge that is shared by the group. No one leads the discussion, you simply facilitate so it stays on track. You could do this using Hangouts and might find that some of discussion offered by your customers could center around solutions you’ve provided for them, but let that happen naturally.

Preview an event

Imagine if you were holding an all day event with educational sessions provided by a group of industry experts or strategic partners. You could use Hangouts to preview the content or let each speaker give a five minute overview of what participants can expect to gain from their session. You could do this as presale kind of thing for an event or as a way to get people already enrolled even more excited.

Virtual focus group

Getting customer feedback is a great way to find out if you are on track with some aspect of your marketing. You can use Hangouts to test ideas, messages, colors, even user interfaces as one way test and get immediate feedback. I think the ability to see faces is important when conducting research. You’ll probably also want to enable the screen sharing function as part this exercise. (You can share your screen, show specific files, access Google Docs and even add your Slideshare account once you start your Hangout.)

I think the only limit here is one of imagination. Think about any possible way that you and your customers, partners, vender, and mentors could benefit from face to face engagement and think Hangouts as an option to make it happen in a variety of settings.

Source: http://feedproxy.google.com/~r/ducttapemarketing/nRUD/~3/Xtk0g7xG7vw/

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How a Printer Broke My Heart

We sat next to each other at an industry event, just a small meeting with maybe 30 people. Speakers took the microphone one after the other as we sat at the same round table, he and I, enjoying a nice dinner and learning about cross-media marketing. It was something like the 20th time I’d listened to such a presentation, with a speaker imploring us all to jump on board the Multichannel Train and not be left behind.

I’ve been riding this train for years now and presumed that most everyone in our business was right alongside of me. What do I know?

Anyway, in the interest of learning about my dinner mate that night, I asked about his company—where it was located, what the shop did, and so on. Then I got around to the one question I was dying to ask: How do you promote your services?

“Word of mouth, mostly,” he replied.

Not known for having a poker face, I forced myself to nod, utter a gentle, “Really?” and carry on with dinner. He was with the company owner, and I had never met either of them before. It seemed rather inappropriate to challenge strangers over a plate of chicken and rice. I was too shocked, honest to Pete.

But my heart sank at his words. I so want to believe that service providers in this industry are branching out of pure WOM marketing. To me, getting involved in Web marketing is a no brainer.

You’ve got a website (I hope), right? It’s got a blog or two—or should have.

You have an email newsletter and/or a traditional customer newsletter that you send on a regular basis?

Please, PLEASE say yes.

You take part in LinkedIN Groups, surely—or at the very least, you snoop around a few key ones, seeing what your competition and prospects/customers might be saying.

And from time to time you issue news releases, I’m sure of it. You make sure your prospects get updates about your new processes and equipment, maybe new staff members who bring needed expertise. Perhaps your company supports a local charity or two, and that’s definitely worthy of a release.

You should be thinking of a corporate Facebook page, if only to be present there and post updates every so often. It’s free—just like Twitter and LinkedIN and YouTube are.

Speaking of which, if you’ve an employee who’s especially good in front of a camera, you might be posting mini videos of him or her describing a particular process or application that your market will be impressed by. If you’re a specialty shop—like a finisher, for example—videos are perfect for you!

Direct mail campaigns are no brainers for printers as well. If nothing else, a printed reminder of who you are and what you can do helps market your firm. [Last week I got a jumbo “Thank You” card from my resource for the PBI Boston conference tote bags. I loved it! It put a smile on my face and gave me another reason to recommend his services.]

Here’s my point: word of mouth doesn’t cut it anymore, not in this business. There are so many ways to promote your (our) services, we now have the luxury of being able to pick and choose which ones suit us best.

Don’t go breakin’ my heart. Please pick a few.
 

Source: http://www.piworld.com/blog/how-printer-broke-my-heart-poor-marketing-practices-margie-dana

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12 Must-Do Tasks for the New WordPress Site Owner

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You know you’re sitting on a gold mine, don’t you?

That freshly-installed WordPress site of yours is poised to be a source of income, prospects and possibilities for your business. It has the potential to be a powerhouse resource, but there are a few things you’ll need to get in order first.

This post shares the top 12 power sources you can plug into with your brand-new WordPress site.

It may seem like a lot to do, but they’re listed in order of importance. Work on the top of the list first. Once you’ve got those things set up, move on to the rest of it.

Before you know it, you’ll have a WordPress website that’s fully charged and ready to power your business.

1. Make a decision: homepage or blog page?

One of the first decisions you’ll need to make is about how to structure your site.

When visitors type in your domain name, will they see a home page, or a blog page? With a WordPress site, either one is easy to create. The question is, what are the advantages of each?

Homepages with some general information about your site and an opt-in form are a great way to welcome new visitors.

But suppose you have a blog — won’t it get lost if it’s not on your home page?

Not necessarily. When you talk about your blog posts — either on social media, in an email or on another site — you’ll share a link that goes directly to them.

People can find your blog using your navigation menu, too.

On the other hand, if your blog is the star of the show, you may want it to be the first thing people engage with.

There’s no right or wrong answer here. It’s a strategic decision that should be part of your overall site planning. And it’s easy enough to change later, so don’t over think it: just choose one and test it out.

2. Build connection with an email list

To build a genuine, ongoing connection with your readers, nothing beats email.

The email inbox is an intimate space, and a privileged place to inhabit. You’re there by invitation only, and because of that, you’re apt to get the attention you want.

Not sure what to include in your emails? There’s good information here on Copyblogger about creating emails people will look forward to and why you should treat your readers like dogs (really). Start with the ideas in these posts, and build from there.

3. Give us a reason to share our email address

That intimate, privileged inbox space is also pretty cluttered for most of us. We don’t want any more email than we already have, so you’ve got to give us a compelling reason to invite you into our inbox.

Unless your site is already well-known and an established authority, it’s not enough to promise “updates.” Give us something we can hold in our hands, listen to, watch, or look forward to.

  • Create an ebook that solves a sticky problem, and give it away in exchange for an email address.
  • Record a downloadable audio interview, conversation or presentation.
  • Make a video or tutorial that shows us a technique you’ve learned.
  • Create a short course you deliver by autoresponder, like Internet Marketing for Smart People.

Whatever you decide to create, make sure it’s so desirable that your visitors will be willing to share their email address to get their hands on it.

4. Track your progress

Knowledge is power, and to understand exactly how your site is performing, you need Google Analytics.

Once installed, you can look under the hood of your site and see which pages get the most traffic, where it comes from, and how people are traveling through your pages.

Armed with this information, you can respond by creating more of what’s obviously popular, and adding offers to pages that are visited frequently.

5. Put the power of SEO to work for you

Search engine optimization may seem like One More Thing on your to-do list. The easy fix? Install Scribe, Copyblogger Media’s SEO and content optimization software.

Scribe analyzes the copy on your site. It suggests easy tweaks you can make to bring in more traffic.

It helps your site rise to the top of the search engine results based on the merits of strong content, to get you past the reaches of Panda, Penguin, Platypus, Potato-Bug, or whatever new Google update comes our way next.

And, in the near future, Scribe is going to be doing even more, so stay tuned.

6. Create a brand experience

To make your site memorable, you’ll want to brand it with a combination of fonts, colors and images that are unique to your business.

Start by using a premium theme. Why not try one you can customize, like the Prose child theme?

Choose a color palette that you use consistently throughout your pages. Select fonts that represent your business. And spend some time and effort creating a unique website header to brand your site from the top down.

Use this visual branding style consistently over time so people recognize and remember your site.

7. Supercharge your site with one single plugin

WordPress.com now offers the Mother of All Plugins for your WordPress.org site installations: the Jetpack plugin.

The Jetpack plugin is like a Swiss Army Knife: it’s full of tools and gadgets that make quick work of lots of website-related tasks:

  • Review your site traffic
  • Allow users to subscribe to comments
  • Share your posts and pages on social networks
  • Insert a basic contact form on your site
  • Check your spelling and grammar before you hit “Publish”
  • Add images to your sidebar
  • Create short links for your pages and posts
  • Embed videos using short codes

Install this one single plugin, and get all these features. And it’s free!

8. Make spammers work for a living

If you have a blog, you’ll want to activate Akismet in your WordPress Dashboard.

Akismet helps to filter out spam comments on your blog, and will save countless hours you’d otherwise spend looking at comments that says things like, “Hey! This post contains the most astonishing information I’ve ever read!” and trying to decide if they’re written by a real person.

Activating Akismet only takes a few minutes to set up, and directions can be found on the Plugins dashboard in your WordPress site.

9. Thank first-time commenters

If you write a blog, you know those minutes, hours or days that go by with no comments on a post can be agonizing.

Commenting for the first time on a new blog can be nerve-wracking, too.

Thank commenters for taking the leap right after they leave their first comment on your blog. Create a page with your thank you message, then use a plugin like Comment Redirect by Yoast to send first-time commenters to that page.

They’ll be impressed, and will want to return and comment again.

10. Plan your posts

Your content will work best if you’re writing with a broad vision for where you want your business to be in six months, a year, and five years. To make sure you consistently touch on your most important themes, install the Editorial Calendar plugin.

This plugin allows you to plan posts and easily move them from one day to another. You can keep your writing on track easily, and make sure  you’re touching on the most important themes consistently over time.

11. Bring commerce into the picture

Once your site is ready, you can bring e-commerce into the picture. You may want to sell an ebook, or offer consulting services. Or maybe you want to have a protected “members-only” section of your site.

In order to offer something for sale, you’ll need a sales page — a pared-down version of the page style on your site, with no navigation, sidebars or other distractions.

And in order to deliver your product or invite people to a private section of your site, you’ll need protected pages that you can offer access to only after a transaction has happened.

Luckily, the Premise plugin can do all this.

Once it’s installed on your site, you’ll be able to easily create sales pages, protect your content, and wall off parts of your site for paid members only.

12. Keep it safe and sound

All this hard work will go down the drain if you don’t have some kind of backup system in place. Daily database backups, and full backups every week are essential.

Your web host may provide backups, but it’s a good idea to keep your own, too. Look into backup plugins like the paid BackupBuddy plugin and free WordPress Backup to Dropbox plugin to ensure your information is safe.

Charge up your site for business

If this list overwhelms you, just take it from the top, and work your way down. Before you know it, you’ll have a fully-charged WordPress site that will power up your business.

How about you?

What are your favorite ways to add power to your WordPress website? Let’s talk about it in the comments.

About the Author: Pamela Wilson of Big Brand System has created a free course for website beginners. She and Wendy Cholbi will show you step-by-step how to create a site you’ll love. Click to get the first easy website lesson today.

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How to Create the Right Strategy, Focus, Projects and Priorities to Get the Most Important Things Done

It’s mid-year once again. July is a great time to replan your year. Perhaps you’ve lost your way a bit, need to get clarity, regain your focus and narrow your thinking to a few select high priority action items.

Below is a process that we use on a quarterly basis. I’ve described as though you’ll be doing it for the first time, but subsequent quarterly reviews are more a realignment than a starting over.

How to hold a strategy planning day.

This is such an important idea that you must set aside an entire day for this process and think seriously about moving off site to a location that will free people to be creative and detach from their normal roles.

Also, consider bringing in a facilitator, someone that knows your business well enough to keep things moving, but not so well as to place barriers. The problem with making this a CEO run exercise is that you may unknowingly constrict brainstorming and in the role of facilitator fail to apply your own insights.

If you’re the owner of the business you will likely have some definite ideas about the strategic direction of the organization, but this is a group, and in some organizations, all hands exercise.

To get your thinking organized I would like to suggest the following format.

Add the following A-F heading words to a deck of blank pages. For example, page one simply says Objectives at the top and the next page would say Goals, and so on. Every participant gets a deck for brainstorming. You could also employ a large white board for each topic and give everyone lots of colored post it note pads.

Start your discussion for each section with a definition and perhaps some examples from your business.

A) Objectives

At the very top of the planning process is a very small list of objectives. Everyone gets free time to create their own list, but then you’ll discuss these lists in an effort to consolidate and get some consensus around a short list. This list, after some pruning in the next few steps, will end up being no more than three or four.

In many ways getting these nailed down and getting everyone pulling toward achieving this short list is the goal of the day.

The reason to limit this to no more than three or four is that few organizations can maintain the focus required to do more. As you’ll see shortly, each objective will create its own list of relevant projects and tactics.

The trick here is to create a list by thinking bigger, ceasing judgment, and staying open. You’ll have a chance to champion, eliminate, debate and otherwise wrestle with this list next.

The Pivot Point

Now you can start the important process of getting your objectives down to the right three or four. If you truly were thinking bigger when creating your list you’ve probably added some objectives that people are raising their eyebrows at. For example, lets say one objective was to double revenue this year. That might sound really great, but can you get everyone behind it just because you wish it to be?

So, now we need to take some group of objectives that have the most support and start asking why and how we might rally around them.

I find that by adding a step where you review the payoff involved in meeting an objective and hashing out a few of the hurdles or constraints different staff members might pose, you are more suited to come up with objectives that are solutions the entire team can live with.

With careful consideration of results comes greater leverage to find a solution and with careful vetting of constraints come the reason why something is a good idea and how the team can solve the constraint together.

B) Results

For each objective make an attempt to clarify the result or payoff from achieving the objective will cause. The idea is to paint a clear a picture as possible as to what this is going to mean to the organization.

So for example if an objective is to something along the lines of “increase brand awareness,” some payoffs might be make it easier to get sales appointments, increase media exposure, and put more leads in the top of the funnel.

Create as many specific results as possible and let each department tap into the results that might be specific to them. The more results you can identify the more buy in you’ll get from the team.

C) Constraints

Constraints are a friendly way of noting objections or hurdles. One of the things I often encounter when working with firms on strategies and objectives is that various members of the leadership team can’t get past why something won’t work thoroughly enough to get behind any sort of unified plan.

Now, in some cases there are legitimate reasons why a properly stated constraint can effectively derail an objective and get everyone behind eliminating it from the plan at least for now, but more often than not constraints give everyone a common point to attack when trying to determine strategies that will help eliminate or overcome the hurdles.

By giving a voice to the constraints and airing why something won’t work, you encourage a team approach to get behind how to make it work.

From this process you should have your list to your three or four chosen objectives.

D) Goals

These are the things you’ll use to measure your progress towards achieving your chosen objectives. So, for example if one of your objectives is to increase brand awareness during the year, your charge here would be to set goals for how you will measure the increase in brand awareness.

Any measurement goal generally assumes that you have a baseline to start with, but don’t let a lack of past data surrounding an objective stop you from creating goals.

You’ll have a chance during the next sections to make sure you address your tracking process as a task

Each objective should receive at least one goal and some may have several.

E) Projects

For this planning process I use the word project to house a set of tactics aimed at achieving one of more of our stated objectives.

Each objective can have more than one project (although probably no more than three) and each project will likely have a number of associated tactics needed to carry it out. By breaking objectives down into smaller units you can better manage and assign responsibilities for small chunks.

So, returning to my example of increasing brand awareness as an objective, one might state “create a listening station” as a project with the goal of monitoring the brand mentions and reputation.

F) Tactics

A tactic is probably the most comfortable planning term for most business owners as its very task oriented. In fact, one of the challenges most people face when going through this process is to guard against making everything a tactic.

Many times what people call a project, or even an objective, is really a tactic. Always ask yourself if something in your plan is really just a task.

As stated above each project will likely be accompanied by a list or set of tactics so once you get your strategies honed down to no more than 3 or 4 per objective it’s time to propose tactics that people will act on.

Remember, this is just the planning process so that you can create the one page plan. We’ll address who, what, when and where in the next section.

And finally then our “create a listening station strategy” might have related tactics such as “identify list of monitoring terms,” “source vendor or tool to employ,” and “create listening dashboard.”

The One Page Plan

Now, take your goals, projects and tactics and align them on one page each in support of the proper topline objective. Assign each objective an owner and charge that person with assembling the team, resources and plan for tackling the objective’s associated projects.

When it comes to keeping your entire business focused on what matters most this could be the most important day your organization has in search of day-to-day alignment and focus.

Source: http://feedproxy.google.com/~r/ducttapemarketing/nRUD/~3/WSvxS9etWCo/

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Wednesday, June 27, 2012

The Butterfly Effect

According to Wikipedia, in chaos theory the term butterfly effect refers to the idea “that a butterfly’s wings might create tiny changes in the atmosphere that may ultimately alter the path of a tornado or delay, accelerate or even prevent the occurrence of a tornado in another location. The flapping wing represents a small change in the initial condition of a system, which causes a chain of events leading to large-scale alterations of events (compare: domino effect). Had the butterfly not flapped its wings, the trajectory of the system might have been vastly different.”

The important thing is to know WHEN and HOW to “flap.” Let me explain! 

Every business owner and manager has seen the effect of one system, or the lack of good systems, impacting the company’s product and/or service.

Just last week, I was onsite at the facility of one of my favorite clients who was hosting representatives from another company, based in California. The five of us sat at a conference table with a couple of laptops and a projection screen, brainstorming and mapping a process that causes chaos in the client’s industry.

We spent two days developing a Master Control Checklist for that industry. It became more than clear to the participants how one step in the process affects many other systems, processes and people.

Trying to write a step-by-step quality control checklist—and anticipate the many variables that may be encountered in order to minimize the negative effects on the final outcome—can be tedious and grueling work. However, the results are amazing and rewarding. When you finally see the power of your systems at work, and the money that can be saved by reducing chaos and waste, you will never be the same again. 

During the second day of developing this system, we took a break at one point and somehow got on the subject of entrepreneurs—their good and bad characteristics. It seems that we entrepreneurs are notorious for not finishing what we’ve started before moving on to chasing the next big idea.

My client—yep, a true entrepreneur—was talking enthusiastically about some new opportunities he had discovered, when midstream he shot me a look and his hands began working as if to grasp invisible flying things in mid-air. 

“Here’s a blue one,” he said, “and here’s a red one—oh, there’s a yellow one.”

I was becoming concerned that two days of concentrating on systems had caused him some kind of brain trauma, when he laughed and said, “I’m an entrepreneur—I’m chasing butterflies.”

The importance of what he said was not lost on me OR my client.

Over the past couple of years, this client and I have been working together to systemize his company. He’s learned, as I finally had too, that it’s normal for an entrepreneur to see opportunity around every corner. But as business owners and managers, we need to focus on one “butterfly” at a time, rather than chasing and potentially getting bogged down in every new idea.

When we do have a new idea (say for a marketing effort, or even a whole other business), we must learn to write it down on our list—our “butterfly collection”—and pull it out and dissect it when it’s the RIGHT time to implement it, systematically.

Remember, if the flap of a butterfly wing might lead to a full-blown tornado, too much “flapping” around in your business might just lead to chaos. 

Stay the course!

Have I mentioned? Great systems work!

Source: http://feedproxy.google.com/~r/piworld/blog/systemic-success/~3/VPOg6bQpYRo/the-butterfly-effect-distracts-entrepreneurial-print-shop-owners-philip-beyer

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Why “Occupy Green Street” Worked, and Why it Shouldn’t Have

10 days after the announcement of National No Print Day, Toshiba pulled the plug and victory celebrations broke out through The Printerverse.

Victory is a strong word. It implies a winner and a loser, but there is some grey area here too.

Ok, in the movie version yes Toshiba is the villain and Print & Paper the heroes. But seriously, it takes CAJONES and a great deal of humility to pull a campaign.  Regardless of how I felt about it, I live in the advertising world and that isn’t often done – especially when it’s out there already. So I do have respect for that move, and it’s also why I wont be kicking the dog now it’s down.  I will only say that I hope Toshiba gets their “eco-ness” together, and runs their next campaign by me first ;)

There is also some grey that their intended office waste campaign is now on hold. Im sorry, but walk into a company and go into the copier room. Someone might find Hoffa under one of those stacks. Just because you can hit print, doesn’t mean you always need to.

Mr. Tree points out in his post 9 Lessons From Toshiba’s No-Print Day Debacle – what he learned, which got me thinking about what I took away from the experience.

Social Media Matters. A small but dedicated group took to Toshiba’s No-Print Day social spaces. Armed with the FACTS, we set up camp. Utilizing the information supply chain, we had a constant feed of ammunition and the ability to recruit additional support directly from the front lines.

I have been accused of forming this militia, but I will just agree that I had unfiltered access to signal for help in my ginormous LinkedIn Group and with the reach of PrintMediaCentr into the Socialsphere. However, I don’t have any doubt that a massive army was starting to form exponentially, and luckily we were able to stand down before it came to that.

Marketing Matters. Part of the reason I personally jumped right to the social media front lines was the phrase “National No-Print Day.” National in reference to a marketing campaign, about a National day, only means one thing to someone who comes from Advertising – NATIONAL. National, like “Just Say No,” or “Got Milk?,” or “The Incredible Edible Egg” type of National. It was imperative to get some sort of dissent out there before the National Campaign hit and then really, what could I do. You cant compete with “Just Say No” on Twitter.

I even thought to myself how ironic – a National print campaign AGAINST printing. But it didn’t happen. I don’t have access to the marketing minds over at Toshiba, but usually you have planned these things so when you launch the digital part the ads/printed materials are already sent and will come out around the same time. No ads (that I saw), no TV, no Radio… ummm no NATIONAL. Was the National campaign pre-empted by us? Were they doing a soft launch?  It’s possible, but doubtful in my experience launching a National campaign.

I also don’t know how many No-Print Day pledges Toshiba actually received, but their Facebook “likes” were at 316 and not stacking up very fast when I created the No Thanks Toshiba Facebook Page. I knew we could overtake the space once we fully mobilized the militia. 300 “likes” is nothing as far as a National movement goes and remember, Im still digging foxholes at this point and waiting for the National campaign to come!

And again, it didn’t.

The Lesson: Lady GaGa can start a National movement by flicking her pinky. The rest of us are going to have to actually do a campaign.  An Announcement? A video? A Facebook Page? This was the marketing effort behind a NATIONAL No-Print Day?

It’s pretty hysterical actually. Now that it is said and done, Im almost as upset about the marketing strategy fail as the message.  On the other hand, Im so HAPPY it was a marketing fail since Toshiba has money and if executed properly, momentum would have been on their side. One last thing on the marketing, for everyone really… you cannot refer to a video as “viral” until it has gone viral. Until then, it’s just a video.

Our Marketing Matters Too. We are deep into the world of Print & Paper and surrounded by the facts and figures of why Print Grows Trees and Two Sides and such. But is this information really getting past us and our customers and clients? It’s like QR codes… I have to assume you assume as I assume that everyone assumes that everyone knows what they are because how can they not – they are everywhere. But we are wrong.

So are there people who still think we kill trees, don’t care, and are set upon destroying the earth for a buck? Well, I guess more like .50 these days. Are our industry National Campaigns National enough?  Perhaps it’s something to think about in a broader view now.

Absence Doesn’t Mean Silence. Many times during the week battle cries of “Where is the Paper Industry” rumbled from the social media militia and out into the Socialsphere. I do admit especially in the first few days I found it odd they weren’t particularly up in arms since to mostly everyone “No Print Day” was really “Don’t Use Paper Day” with a good edit. So I reached out for some intel and basically came back with this:

If everyday in everyway, everything you do is already scrutinized and attacked and misjudged by the entire world, Toshiba’s campaign is just Tuesday to the Paper People.

Now I will add this.

Whether or not they were Tweeting and posting and blogging and what-evering, without the Paper Industry funding the studies and forestation programs and educating us and getting the info out there for the PRINT world to use in “defense” of our own livelihoods, Toshiba would have had a much better chance of starting a movement with a video.

I’m not discounting all of the money and effort the Print industry kicks in, in any manner by the way, Im just answering the “Where was Paper” question. Paper was in every tweet with a fact and every post with a study cited. Had Toshiba gained momentum I also believe they would have come out in droves to the front lines. Paper always has Prints’ back.

On the flip side – while the Print Orgs were blogging loudly, they also weren’t in the foxholes. But our noise and occupation of Toshiba’s space gave Printing Industries of America more power when they spoke directly with Toshiba, because Toshiba was watching us! I doubt Toshiba would have taken my call.  And if this campaign had gained momentum, I also believe the Orgs would have utilized all their channels and called-upon all their members to take some sort of action. So I feel as if they were doing what they were supposed to be doing, until they needed to do something else.

Last Call. It’s been a long 10 days. Occupation Green Street was a success in the fact that FACTS won out over FICTION, and for at least 10 days all of us were on the same side.

POWER TO THE PAPER… POWER TO THE PRINT… AND YAY!!! POWER OF THE PEOPLE!

Related posts:

  1. Calling all Print-Archists: Take a REAL STAND Against Toshiba’s No-Print Day!
  2. Green Printing Bill Unveiled – And Sure To Be Controversial
  3. Bill Would Provide Tax Credit to Green-Conscious Print Buyers
  4. Poll: Public is not convinced by green marketing
  5. Four ways to green your mailing list

Source: http://printmediacentr.com/2012/06/why-occupy-green-street-worked-and-why-it-shouldnt-have/

quick printer printing and reproduction

Newsprinters, UK Printing Arm of News International, Pioneers New Quality Consistency Standards with QuadTechs AccuCam

Newsprinters, the printing division of News International, has announced that it will equip its presses with QuadTech’s AccuCam technology at its Knowsley plant near Liverpool, UK. The state-of-the-art Knowsley site covers 34 acres, with enough print capacity to produce 430,000 120-page tabloid newspapers every hour. The AccuCam systems will be installed on 25 towers of the plant’s five manroland COLORMAN XXL presses.

The decision to select the QuadTech Color Control and Web Inspection System with AccuCam was made following a successful trial, which resulted in significant improvements in quality consistency and productivity. Besides advanced image-based color control, the system also provides reliable warnings of many common printing faults such as catch up (scumming), creasing, transposed plates, and tramlines. The research and development efforts at Knowsley also resulted in a new AccuCam water control capability, in which the system monitors and controls press damping levels.

Newsprinters Group Managing Director, Brian McGee said, “We have been working on this project with QuadTech for over two years and are delighted with the results of an excellent partnership. This investment will provide us with cost savings and improve already award-winning print quality, it reinforces our commitment to stay ahead of the game with regard to printing technology, as we do with all aspects of manufacturing excellence.”

“We have developed a great working relationship with QuadTech and this cooperation has resulted in a product that exceeds our initial expectations,” said Mark Ellington, Newsprinters Group Technical Services Director. ”We are confident that this investment will deliver further benefits as the technology develops.”

Karl Fritchen, President of QuadTech, comments: “It is truly an honor to be selected by Newsprinters to continue our relationship and supply our closed-loop color control across the remaining presses at Knowsley. Working together with the team at Newsprinters has provided us the necessary insight to extend our development of a revolutionary product for the newspaper market. The cooperation with Newsprinters improved our AccuCam product and also improved QuadTech as a company.”

The AccuCam system provides fully automatic closed-loop color control by controlling the ink-key settings. An image-based system, AccuCam uses pre-press image files to create L*a*b* target aim point values. Its six-channel spectral sensor measures the printed web and calculates the L*a*b* values of the entire image, then brings the printed image to the specified L*a*b* target values and automatically maintains the color values throughout the production run. The system also provides advanced web inspection from the same sensor, typically detecting defects within the first 170 copies, and continuously throughout the print run.

According to Wayne Thorpe, Quality and Training Manager at Newsprinters (Knowsley) Ltd, “The installation of the AccuCam system provides total peace of mind that defects can be eliminated and gives us the confidence to exceed the most demanding expectations, including on high quality paper grades. This helps us in our mission to be recognized as the best newspaper printer in the world.”

Vince Balistrieri, QuadTech Director of Engineering and GM of Commercial & Newspaper comments: “With Newsprinters as a partner, we shared a common goal to develop an innovative technology that will pay large dividends for Newsprinters and their customers.”

This content continues onto the next page...

Source: http://www.myprintresource.com/press_release/10735265/newsprinters-uk-printing-arm-of-news-international-pioneers-new-quality-consistency-standards-with-quadtechs-accucam/press_release/10735265/newsprinters-uk-printing-arm-of-news-international-pioneers-new-quality-consistency-standards-with-quadtechs-accucam

invoice printing stationery printing

BlueKai hires first SVP of marketing

Cory Treffiletti, SVP of Marketing at BlueKai
Cory Treffiletti, SVP of Marketing at BlueKai

Database marketing company BlueKai has hired Cory Treffiletti to be its first SVP of marketing, says Omar Tawakol, CEO of BlueKai. Treffiletti was most recently president of Catalyst S+F, a marketing consulting firm.

As SVP of marketing, Treffiletti will report directly to the CEO, Tawakol says. Treffiletti currently has three direct reports, but the team is expected to grow in the near future, he says.

BlueKai did not rely on a recruiter for the position, Tawakol says, but did look a bit internally before deciding to hire someone from outside the company. “We kind of knew the type of people that we wanted,” he says. “When I started reaching out to friends it was amazing how many referrals we got.” From the beginning, Treffiletti was a clear front-runner, Tawakol says.

In his role, Treffiletti will oversee all of BlueKai's marketing operations, Tawakol says. “We've gotten to a point where we now have someone looking through our branding, our positioning and how we evangelize our products across our teams,” he says.

In August 2011, BlueKai hired Jon Ingalls, formerly of Amazon.com, to become its CMO, and Sam Wolff, formerly of Yahoo, to be its CFO.

Treffiletti's hiring will not change the overall structure of BlueKai's marketing team, he says.

Source: http://feedproxy.google.com/~r/NewsDMNews/~3/yLW8W74e-kY/

print and marketing printing & copying

Tuesday, June 26, 2012

3 Massive Mistakes Sales People Make With Social Media

Social Media Training For Sales Follow Me on Pinterest Unfortunately, there hasn’t been much social media training for sales professionals out there and it has resulted in a lot of talented people getting poor results. If you’re in sales, you have probably experienced the frustration of hearing social media success stories while your own experiments have left you to conclude that social networks must not work when it comes to lead generation.

Well I have good news and bad news for you. The good news is that there are three specific reasons that sales professionals are unsuccessful with social media and they are easy to fix. The bad news is that it requires you to rethink your approach to the sales process online. This is especially true if you have been in sales a long time and seen success through more traditional methods such as cold calling or prospecting.

To kick start your social media training for sales excellence, remember these crucial 3 points:

Related: 7 Ways To Use Social Media Training For Sales And Crush Your Competition

1.    If You Don’t Use It, You’ll Lose It

By losing it, I mean all those sales you let slide away because your competitors beat you to the punch due to your delay on taking action. Social media requires a long-term and consistent commitment as it’s all about building relationships. But the results will be well worth it with not only more sales, but an easier selling process and a lot more referrals.

2.    Selling Through Social Media Doesn’t Work

If you’re still trying to close a sale through social media, it simply won’t work. This perplexes a lot of sales professionals because once they realize this, they often wonder what the point of social media is if you can’t use it to sell? The answer is building relationships, creating top of mind awareness for your products/services and being the first person your prospects think about when needing what you offer. Social media helps you build rapport like never before, giving you unparalleled power in building trust with current and prospective clients.

Trying to pitch and sell som Social Media Training For Sales Follow Me on Pinterest ebody on social media is silly because they don’t have to listen to you. In fact, people are only exposed to the information they want to see online so if you try and shove your product/service down their throats, you’ll just end up blocked, deleted or unfollowed! If you have a PVR or DVR at home, ask yourself this: do you watch commercials you aren’t interested in when you have the power to fast-forward through them? I didn’t think so.

3.    You Need A Strategy

This is the most important point. If you don’t have a strategy, you’ll just be running around social media sites wasting time and ultimately give up once your attention is diverted to one of the millions of cat videos on YouTube.

Understand who your ideal customer is and figure out where they interact online. Find ideal groups in various social networks where you can share content that is valuable to your target market as a means to bring them closer to you and gain credibility as a trusted advisor they can rely on.

Related: Social BOOM! Jeffrey Gitomer Gives The Goods On Social Media

If there is one takeaway that you should keep with you from any social media training for sales, it’s that you need to focus on building relationships and providing value. Okay, so maybe that’s two things, but they are extremely important because people don’t need to listen to your sales pitch when they could be finding the solutions to the problems they have elsewhere.

Find your perfect customer’s greatest problem and solve it. Then you will be successful with social media! And if you don’t know how to do this then be sure to get some social media training that is specific for sales. LinkedIn training is typically the best place to start as it is the #1 business social network and has a flood of your ideal clients just waiting there.

What do you struggle with the most when it comes to social media training for sales and lead generation? Leave a message in the comments below!

Related posts:

  1. 7 Ways To Use Social Media Training For Sales And Crush Your Competition

Source: http://feedproxy.google.com/~r/TopDogSocialMedia/~3/s1eQz6YR7CU/

tag printing quality printers

Systems for ‘Slobs’

Eighteen years ago I had an epiphany. I read a particular book one night, that—although it didn’t give me all the solutions for how to organize my business—told me a true story about a hotel that had the most amazing service I had ever heard about.

I was, admittedly, a bit of a SLOB back then—my desk and office consistently looked like the aftermath of a tornado, and I had no clue how to keep it clean.

You see, I’m by nature THAT guy—the one who leaves a trail of tools all over the house and yard, if working on a home project; the guy who always has Starbuck’s coffee cups and a whole lot of other unnecessary “stuff” piling up in the back of my SUV. Today, I noticed there was a garden rake in my back seat that had been there for over a week. 

You see my car is my last holdout for organizing—by systemizing—my life. Guess it helps to remind me I’m still all too human, in case anyone might suspect otherwise.

The reason I had to change my sloppy ways is that it was HURTING my business. I couldn’t ask my employees to keep their work areas clean and neat, when I had papers piled up all around my desk. In fact, by desk was SO piled at times, I had no clear area to work.

I was a slob, and an example to others that they could be “slobs,” too, even as I spent a good deal of time telling them to “pick up things,” or being frustrated when tools—or worse, job orders—were lost in those piles.

I remember asking one particular employee how they kept their desk clean and, after hearing the answer, I said, “That will never work for me.”  You see, I had recognized the ORDER in that employee’s work area, but couldn’t see past my own bad habits to learn better ones.  I would just come in on a Saturday and spend the whole day cleaning my office, grumbling that I had to waste a day off.  Unfortunately, by Tuesday of the next week, it was right back to Chaosville!

My EPIPHANY?  If you want to have a clean and organized office and desk, it must be systemized! It works the same way as using Quality Control Systems to eliminate errors in a company. I went into great detail in my book (“System Busters: How to Stop Them In Your Business”) about how I put the 100-percent System of Cleanliness into every area of our company—every office, every desk, EVERY work area.

About two years ago, while speaking at a Continual Improvement Conference in Lexington, KY, I was able to visit a Toyota manufacturing plant. I was amazed when the tour guide showed us how the facility had implemented the “5S” system—not only in the plant, but at every desk in the production management areas. The company had gotten down even to the smallest details, just as I had done many years earlier.

Toyota actually went a tad farther, by marking or taping squares on desks to indicate where a stapler was to be kept when not in use, consistently! Its staff often work in three shifts, and office workers may share a desk with two or more other people. The marks reminded workers to put things back in place for the next shift—it works.

Now, when some people visit our company they have been known to comment, “Philip must be a clean-freak. How does he keep his office so clean?”

Obviously, they don’t know that I am, as I said, by nature a “slob”—and they have never ridden in my un-systemized SUV with me to get a cup of Starbucks!

The story in that book I told you about at the beginning of this blog had instantly prompted an entire vision for my operation. I wanted to see what a totally systemized business would look like—how it would function and how it would affect our customer service and, particularly, profitability. I had personally never seen such a business, but over the next 10 years, I watched it become a reality all around me. Systemization made all the difference! 

Did I mention? Great systems work!

Source: http://feedproxy.google.com/~r/piworld/blog/systemic-success/~3/jg9F6P7uH9o/systems-curing-slobs-commercial-printing-company-philip-beyer

printing copying commercial printing business

Business Cards

business-cards-bostonWe try to make things a simple as possible. That is why we have a business card program that will fit any business’ budget, especially if they are a small business or a start up, and still offer great customer service and support.

For $65 , you can get 500 full color business cards that will bring your company and message to life. Your cards will be printed on heavy 14 point glossy stock with an aqueous coating for that extra shine and impact. This also includes a pdf proof that will be emailed to you before going to print to make sure all files, colors and type is correct, so you can be confident that your business card will be printed exactly how you want it.

How do I order? To order give us a call or email JBS Printing and we will be happy to assist you getting your business cards printed. 781-871-4705.

Do I need to supply print ready files? The price is for print ready files supplied. If you need design and layout work we offer that services as well but there are additional costs. If you don’t know what print ready files are don’t hesitate to call us and we will be happy to go over what types of files are needed.

What is your turnaround time? Typically cards are printed and ready in about 5-7 business day from proof approval. We understand that there are other companies that can turn your business cards around faster, but due to the volume of printing we have, and the fact that we don’t want to sacrifice our customer service and be an “automated” company, we give ourselves more time to make sure your business cards are printed right the first time.

How are my business cards delivered? Your cards are shipped directly to your door via UPS or FedEx.

Does the $65.00 include shipping? Shipping is additional. We ship all over the country so pending on where you are located there will be additional charges with shipping. But the overall cost is still typically lower than most other printing companies charge for business cards alone.

Do you guarantee your work? If we make a mistake on our end then we will certainly reprint your job without any additional costs.

I have found other companies online that are less than $65.00. As with any industry there is always someone somewhere that can do things for less money. But there is usually a catch or downside. Typically online printing companies don’t offer the one on one support. You place your order online, you upload your your files, you sign off on a computer generated proof, and hope that your cards get to you on time and are printed correctly. We are online, but we are not an “online” company. You get real support from real people. There are some great online printing companies, but that is not he direction we want to go in. We want to be a resource where you can get the whole package, a good value and superb customer service. Most of our customers come to us after they had a bad experience with another company and then never leave. Don’t make that mistake, come to us first and save yourself the headaches.

Do you offer other types of paper besides the glossy stock? Yes, if you need a job custom quoted, don’t hesitate to call us and we will be more than happy to quote your job based on your specific needs. Another thing most online printing companies don’t and can’t do.

Can you print on both sides of the business card? Yes. Two sided printing is available. The cost for 500 double sided is $70.00.

Do you do other types of printing besides business cards? Absolutely. We print just about any type of item that a business may need including, envelopes, letterheads, brochures and marketing material and we have an entire promotional and ad specialty with over 300, 000 items.

How do I pay? Once your order is placed we will email you an invoice via PayPal. We use Paypal because they are easy to use and are safe and secure. Once the invoice is paid your job will go into production.

If your business is searching for a high quality and affordable resource for your business cards contact JBS Printing today, and let us help you with your printing and marketing .

Related Posts :

  • Utilize Promotional Items for increased sales and brand awareness.   One of the best wa ...

  • Everything about your business needs to look professional. Including your business stationery. ...

  • When going to networking events, many times the representatives of different companies tend to b ...

  • How does Free Business Cards sound? Pretty good right? Over the years we have been very fort ...

  • Are you a BIOMEDevice exhibitor? If you are going to be an exhibitor at the BIOMEDevice convent ...

Source: http://www.bostonprintingservices.net/business-cards/

printing quote quick printer

Jeco Plastics CEO to Speak at US House of Representatives Briefing

Craig Carson, CEO of Jeco Plastic Products, will speak in Washington, DC, on June 29, 2012, at a briefing discussing research and development activities and competitiveness in US industry. The meeting—sponsored by the Council on Competitiveness, Deere & Co., GE Energy, and Proctor & Gamble—will brief US Congressional Representatives and their staff members concerned about the ability of US companies to compete in worldwide markets. Carson was selected because of his work with Purdue University and the National Digital Engineering and Manufacturing Consortium—a public-private partnership encouraging the transfer of advanced manufacturing techniques and processes that leverage computational power, simulation, and cutting-edge modeling techniques to smaller US manufacturers. Jeco recently participated in the program to analyze stresses and strengths in a plastic pallet being developed for a European manufacturer.

Commenting on the briefing, Jeco Plastic Products Craig Carson said: “Our work with Purdue University and NDEMC puts powerful tools in our hands and enables Jeco, a relatively small company, to differentiate ourselves and demonstrate that our plastic products are in many cases superior to those made of metal. Jeco plastic pallets are stronger and last significantly longer than wooden pallets. They are much lighter in weight than metal pallets, and can be designed to hold much larger loads that would seem possible. The calculations we can do through participation in this program enable us to develop plastic structures for a wide variety of applications. The failure effects analysis capabilities available through Purdue and NDEMC, together with Jeco state-of-the-art pressure forming equipment, enable us to design products using the latest materials technology. The materials we employ include layered thermoplastic and thermoset plastics with internal reinforcement and different properties in the X, Y, and Z axes, as well as complex honeycomb structures. Applications using these unusual plastics include aerospace, radio frequency shielding, thermal and flame barriers, ballistic protection, and blast mitigation. We are pleased to be able to discuss how this program benefitted Jeco.”

Source: http://www.myprintresource.com/press_release/10734388/jeco-plastics-ceo-to-speak-at-us-house-of-representatives-briefing/press_release/10734388/jeco-plastics-ceo-to-speak-at-us-house-of-representatives-briefing

quality printers printing massachusetts

Monday, June 25, 2012

Is the Samsung Galaxy S3 an iPhone Killer?

See how Samsung's latest--and most highly anticipated--Android device stacks up against the competition.

Samsung Galaxy 3

courtesy of Samsung

The latest Android smartphone--Samsung's Galaxy S3--has been called a potential iPhone killer. It's certainly a sleek eye-catcher, but is there anything to the claim? 

Read on to find out why it may be among the year's bestselling mobile devices--and why it might not be the best option for your business.

Display and Size

Featuring a 4.8-inch Super AMOLED (ultra crisp and colorful) screen, the device offers a large display for videos and presentations. If you frequently access database programs, enjoy reading eBooks, or often find yourself pulling up product pages, you may appreciate the extended visual real estate.

Road warriors who prefer portability and convenience may be less impressed by the cell phone's physical footprint. Although lightweight, the Galaxy S3's dimensions sit somewhere between a phone and a tablet.

Operating System and Battery Life

Packing a 1.5GHz dual-core Qualcomm Snapdragon S4 processor, the S3′s computing performance is snappy and responsive, although the speed at which apps load and close lags behind other Android devices. That being said, thousands of business-friendly apps will run comfortably on the device's Android 4.0 "Ice Cream Sandwich" OS.

Besides standardized features like Google apps, Bluetooth, and WiFi, the Galaxy S3 also offers near field communications (NFC) capabilities that allow you to beam files, photos, documents, and videos between compatible handsets. Multimedia such as photos and slideshows can be shared between Samsung TVs, phones, and tablets using the AllShare Play service.

Whether you're surfing the Internet or immersed in applications, the phone's battery life holds up favorably under intense use. However, you'll still need to recharge the device daily, unlike long-lived competitors such as the Droid Razr Maxx.

Wireless Download Speeds and Performance

Offering 3G wireless speeds, the Galaxy S3 provides industry standard performance when browsing the Web, downloading apps, or accessing streaming media. Faster 4G LTE support is limited by carrier and market, with users in major metropolitan areas most likely to enjoy a performance boost. While baseline download rates are adequate for everyday business purposes, note that actual speeds will vary by carrier. Heavy multimedia and data users should consult wireless providers' coverage maps before buying.

Face and Speech Recognition

S Voice, Samsung's response to iOS speech-controlled personal assistant Siri, allows you to dictate commands to open apps, dial numbers, schedule tasks, take notes, or get turn-by-turn directions. You can also use it to unlock the phone, or access features such as voice recording. But real-world performance is haphazard--so expect some glitches. Siri is still the better assistant for hire.

Built-in face recognition software allows for image tagging, useful when promoting snapshots of friends or coworkers on social networks. The device's front-facing camera also detects eye movement and prevents the display from going dark while in use.

Camera and Video

As with the iPhone 4S, an 8MP camera with LED flash allows for sharp-looking product or event shots. Speedy shutter response times and burst shot modes also help produce pro-quality images. That 1.9MP front-facing camera unit is provided for mobile videoconferencing while on the road. Footage can be captured in 1080p high-definition, and audiovisual performance lacks the noise, muted colors, and jerky playback common to video captured on smartphones.

Final Verdict

Competitively priced (starting at $199.99 for the 16GB and $249.99 for the 32GB), the Samsung Galaxy S3 is not a must-have for entrepreneurs. It comes close to rivals like the Android stalwart HTC One X and the iPhone 4S, but it doesn't top them.


Source: http://www.inc.com/scott-steinberg/is-samsung-galaxy-s3-an-iphone-killer.html

quality printers printing massachusetts

Create Engaging Website Content

By T.J. Tedesco | Posted on June 22, 2012

Last week, FEI marketing guru Marka went over how to design an attractive website that drives business. This week, Marka teaches the tribe how to create content that will keep people reading and returning to the company’s website. Remember, fire = print.

Shortly before FEI’s marketing meeting was scheduled to begin, Marka sat at the conference room table reviewing her presentation materials. Lucy, Zoot and Org had already gathered around the table. Marka listened as young Lucy talked about a bad date she’d been on the night before.

“He seemed nice enough,” Lucy lamented, “but he had nothing to say.”

“Was he handsome?” Marka asked.

“Sure,” Lucy said. “But it didn’t matter. He had no substance.”

“Lucy,” Marka began, “you’ve inadvertently touched on today’s O-site marketing topic. Last week, we learned that appearance matters. Today, we learn that content matters, too.”

“What do you mean?” Lucy asked.

“People visit our O-site to learn how our fire products and services can help them, and for fire-related information that will help make their lives easier. If we can deliver this content in a succinct, interesting way, we will keep O-site visitors coming back. Repeat visitors tend to become customers.”

That got everyone’s attention. Marka approached the whiteboard, and began writing on it:

Tip #1 - For Compelling O-site Content, Educate Your Visitors

“Thanks to the O-web, information is everywhere,” Marka noted.

“So is misinformation,” Zoot objected.

“True,” Marka agreed. “Our customers don’t have time to separate the informational wheat from the chaff. If we supply them with the relevant, timely and accurate content they crave, they’ll trust us more. This will lead to stronger relationships and more sales.”

“How do we do that?” Org asked.

“Let’s start by putting up a blog on our O-site,” Marka said. “‘FEI’s Weekly Fire Tips.’ Each week, we’ll tackle another fire-focused topic our readers care about.”

“What are some topics we can write about?” Numo asked.

Marka scribbled on the whiteboard:

  • Tips for torch storage, maintenance and upkeep.
  • Ways to make your (name of FEI product) more efficient.
  • Common fire-handling mistakes to avoid.
  • Creative uses for matches.
  • New products, ideas and other developments in the fire industry.
  • Tips for using fire in (specific FEI market).

“Our company’s collective knowledge of fire and fire technology is improving every day. We can easily update this blog at least once a week,” Marka asserted, then she scribbled more on the whiteboard:

Tip #2 - For Compelling O-site Content, Create Content for the “Web Attention Span”

“O-web readers are usually looking for any reason to click out of our O-page and go to another, more engaging site,” Marka said. “Let’s not give them a reason. We must grab their attention with each O-page’s headline and image and not let go until they’ve placed an order.”

“We’ve discussed good headline writing tips before,” Marka continued. “Essentially, our O-page’s headline should promise something unique and relevant to the reader that will encourage them to read the rest.

“Images should be placed prominently on the O-page, ‘above the fold,’” she added. “They should be relevant to the body copy, and hint at what readers will learn if they read on.

“We can use many techniques to help our O-page’s body text hold reader attention. Let’s think of our body copy as an inverted pyramid. The most important information—the main benefit, call-to-action, etc.—goes at the top. It’s been established that readers view O-web content in a F-shaped pattern and rarely scroll below the fold. This further supports the idea that we should include our most important content at the top.

“Here are more ways our body copy can hold reader attention,” Marka said as she began scribbling on the whiteboard again:

  • Write in the second person, so the reader feels he is being talked to directly.
  • Address specific fire-buyer concerns.
  • Use simple words, short sentences and short paragraphs.
  • Format content for easy reading.
    • Break content out into lists or graphs.
    • Separate distinct sections with subheaders.

“What’s your next tip?” Zoot asked.

“I’m going to heed the advice of my last tip, and keep this lesson short,” Marka said. “Let’s take a short grog break. Then, I’ll give you two more tips for creating content that sticks with our O-site readers.” 

FIRE! Point
People visit your website to learn how your products and services can benefit them. They also visit your website for printing-related information that will help make their jobs easier. If you can deliver this content in a succinct, interesting way, you will gain and keep website visitors. This will lead to more sales and stronger customer relationships. Two tips for excellent content: educate your readers, and create content for the “Web attention span.”

FIRE! in Action: Compelling Web Copy Helps Exposure Travel’s Website Succeed
The Canadian adventure tour operator hired an outside marketing resource to rewrite its website using content marketing and SEO best practices. The results? A 300 percent increase in site traffic, and more qualified visitors.

Next week: More tips on creating compelling Web content.

Source: http://feedproxy.google.com/~r/printingsbestblogs/sales-marketing/~3/I4tgSj7EEi8/create-engaging-website-content-print-buyers-printing-company-site-tj-tedesco

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Epsilon: Open rates for triggered emails soar

Epsilon: Open rates for triggered emails soar
Epsilon: Open rates for triggered emails soar

Marketing services firm Epsilon and the Direct Marketing Association's (DMA) Email Experience Council released the Q1 2012 North America Email Trends and Benchmarks report, which shows a 12.6% year-over-year open rate increase in both triggered emails and business as usual (BAU) emails over both Q4 2011 and Q1 2011, says Jennifer Wiese, analytic consultant at Epsilon. Overall open rate was at 26.2%.

The quarterly analysis is drawn from the 7.1 billion emails Epsilon sent out on behalf of its multiple industries between January and March 2012, with the participation of approximately 150 clients.

Of the emails, 165 million were “triggered” – direct follow ups to consumer actions, like “thank you for signing up for our program," or "here is an offer based on what you told us about yourself,” Wiese says. Open rates for triggered messages were 75% higher than “business as usual” (BAU) in Q1 2012, dropping from 101% in Q1 2011.

“BAU opens are going up because of mobile,” Wiese says. “And maybe because of mobile, too, clicks are going down. We could not be targeting as well as we could be.” Epsilon's study found that click rates decreased from last quarter to 4.7%.    

Mobile use continues to increase, Wiese says, advising direct marketers to “make sure you have a strong call-to-action so people are interacting with your emails.” She underscores the importance of rendering emails correctly on a mobile device. “There are so many types of phones out there, so company's need to know that what may work for an iPhone may not work for an Android.”  

Another trend Wiese considers is the social component within email campaigns, saying that brands that combine email and social platforms to send a consistent message to consumers will see more success. “Use email and social together,” she says, “not against each other.”  

Source: http://feedproxy.google.com/~r/NewsDMNews/~3/JL8rojlR7qw/

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5 Steps to Improve Your Local Search Results

With more mobile devices and more content, Google is placing higher priority on returning relevant, localized search results. How do you make sure your customers find you? Here are 5 steps to improving your results:

  1. Where are your customers (and prospects) located? Look at past customer records to hone in on the specific locations.
  2. Get a local address everywhere your customers are. One owner of a translation business told me that customers needing his expertise were located in Boston, New York City and Washington DC – so he rented virtual office space, with a physical address, in each city. Sites like http://getlisted.org/ ensure you are listed correctly with the search engines.
  3. Use local names throughout your website. Especially in your title names, page names and URL’s use the name of the city. Also pepper your site with local markers like your address and directions.
  4. Tweak your social media. Make sure each of your social media sites has your address listed. If appropriate, encourage the use of Yelp for lots of local recommendations and a steady stream of local links back to your site.
  5. Exchange links with other local businesses and partners. Or be a guest blogger for a local blog (see last weeks post).

What if my customers are in multiple locations? You can create local landing pages or even mini-sites with content focused on each location.

What do you do to help your rankings in local search? Share in the Comments section below.

Jeanne RossommePresident, RoadMap Marketing
Jeanne uses her 20 years of marketing know-how to help small business owners reach their goals. Before becoming an entrepreneur, she held a variety of marketing positions with DuPont and General Electric. Jeanne regularly hosts online webinars and workshops in both English and Spanish.
www.roadmapmarketing.com | @roadmapmarketin | More from Jeanne

Source: http://blog.score.org/2012/jeanne-rossomme/5-steps-to-improve-your-local-search-results/?utm_source=rss&utm_medium=rss&utm_campaign=5-steps-to-improve-your-local-search-results

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